
The operation of the quality assurance system is aimed at customer satisfaction.
First, customer quality assurance
1. Product development and design according to customer requirements and expectations
2. Agree with customers on matters such as product specification quality standards
3. PDCA cycle improvement for customer feedback and its audit non-conformities
4. Provide customers with the most professional and best quality solutions
Second, the finished product quality assurance
1. The production department conducts a comprehensive inspection of the finished product according to the product specifications agreed by the customer.
2. The quality management department conducts sampling inspection according to the quality agreement.
3, according to the program for product safety and reliability testing
Third, the manufacturing process quality assurance
1. Establish and implement a quality assurance system for design and manufacturing processes in accordance with ISO 90001:2008.
2. Implement process management, monitor production capacity, conduct regular review of the production capacity index (CPK) and continuously improve
Fourth, supplier quality assurance
1. Pass the quality requirements of the materials to the supplier and reach a quality agreement.
2. Regular on-site audits of major material suppliers to promote the improvement of supplier quality management.
3. Track the effectiveness of supplier quality improvement measures.
Five, quality first, technological innovation, excellence, continuous improvement
Comprehensively promote, implement and implement the ISO 90001:2008 quality management system. The whole process of production is carried out according to the prescribed methods and requirements, providing customers with high-quality, high-performance products to ensure that customers and organizations have higher benefits; customer-centric Strengthen internal and external communication, participate in quality management, optimize resources by compressing internal costs, improving work efficiency, improving products and work processes, etc., to establish an efficient transaction control system, and control product quality and service through the control of the system. With the continuous improvement of the above aspects, the company continuously enhances the ability to meet the requirements of customers, processes, systems and products, and continuously meets or exceeds the expectations of customers for our company, and ultimately achieves customer loyalty.
Sixth, service quality commitment
We make the following solemn commitments to our customers:
1. Maintain the normal operation of the quality management system, resolutely resist any behavior that deviates from the quality policy, and deal with it seriously.
2. Understand customer requirements, achieve customer satisfaction, and continuously improve product quality
3. Advising, complaining and complaining to customers, guaranteeing satisfactory response to customers according to regulations
4. All employees participate in quality management, check all levels, and bear the final quality responsibility for the products provided by the company.